FAQ

What does HD mean?

High Definition. Our crème products that we create are considered HD due to the finely milled ingredients infused for a seamless application. This allows for a nice moisturized natural looking skin finish without looking heavy and settling into fine lines. Fantastic for high definition cameras.

What fragrance is in your crème products?

We infuse lemongrass in our products for a clean fresh scent, which is also used in aromatherapy.

What kind of brush is best to use with the crème foundation?

We suggest a firm fluffy brush for a soft evenly distributed finish or dual fiber brush (a combination of synthetic or natural hair bristles). To achieve a FULL coverage finish, use a synthetic flat condensed brush.

How can I change the consistency of your crème foundation?

Our crème formulas are highly pigmented allowing for a full coverage application. If mixed with a carrier oil, primer, vitamin E or moisturizer you can gain a much lighter weight consistency for a soft natural finish.

Does Poise Makeup Professional test on animals?

Absolutely NOT! We’d rather test on us, than our furry friends.

I have sensitive prone skin. Will your products cause a reaction?

We work closely with our laboratory technician to ensure that our products are safe for all skin types. Poise Makeup uses a high grade formula that blends and adapts well to anyone’s skin type. It is full of vitamins for nourishment and antioxidants to help fight against environmental stressors. You’re in good hands!

Do you have an ingredient list?

Yes, of course we do. When you receive your products every box or palette will have the ingredients listed. When you search a product the ingredients are listed.

Where and how can I learn about product use and application?

Tutorial videos are coming soon! A little bit of product goes a long way. Be light handed with applying product.

Do you offer products to bloggers for review?

Yes! We love bloggers to review our products! We know they’ll love Poise Makeup! Contact info@poisemakeup.net for more information.

Do you offer Pro discounts?

Yes! 40% off! Contact info@poisemakeup.net

Where can I buy Poise Makeup Products?

  • Salon Lavish Too in Covina, California
  • POSH Salon and Spa in San Diego, California
  • Poise Makeup Professional Studio in Los Angeles, California
  • www.poisemakeup.com

Can I place an order over the phone?

Yes! Place your order over the phone! Contact us at 213.399.1050

Can I pick up my order?

Yes! All pick up orders must have a scheduled appointment.

Why isn’t my promotion code working?

Promotional codes are case sensitive. Double check your caps lock. If the issue continues please contact us at 213.399.1050 or info@poisemakeup.net

Do you ship internationally?

At this time we do not, but we will in the future.

How much is shipping?

Free shipping for orders over $100. $7 for orders below $100.

How do I change or cancel my order?

Call or email us! 213.399.1050 or info@ppoisemakeup.net

Can I make changes to my order once it has been placed?

Yes, call or email us! 213.399.1050 or info@poisemakeup.net

My items arrived damaged, what should I do?

We insure your shipping packages up to $50. Contact us at info@poisemakeup.net

Can I return or exchange an item?

Yes! Please visit our Terms and Policies Page

Does Poise Makeup provide public makeup lessons?

Yes! We love to facilitate makeup workshops! We also love to facilitate inspirational mixers. Stay tuned with our newsletters to receive more information about our next event.

How do I contact you?

Call us at 213.399.1050 or email us at info@poisemakeup.net